{"id":670,"date":"2024-10-01T14:42:00","date_gmt":"2024-10-01T13:42:00","guid":{"rendered":"https:\/\/staff.nhslothian.scot\/ehre\/?page_id=670"},"modified":"2024-10-01T15:16:15","modified_gmt":"2024-10-01T14:16:15","slug":"best-practice","status":"publish","type":"page","link":"https:\/\/staff.nhslothian.scot\/ehre\/best-practice\/","title":{"rendered":"What is best practice for equality and human rights?"},"content":{"rendered":"<div class=\"gb-container gb-container-27ce5450\">\n\n<p>The Equality Act 2010 provides us all with protection from discrimination connected to one or more protected characteristics. It states that we must reduce discrimination or disadvantage, advance equality of opportunity and foster good relations.<\/p>\n\n\n\n<p>There are many good examples of how this is happening in the NHS and we have tried to collect as many examples as we can in these pages. We hope the examples will help you reflect on your own behaviour, the culture in your team and find ways to create safe and inclusive policies, practices, and systems that we create at work.<\/p>\n\n<\/div>\n\n<div class=\"gb-container gb-container-e5647a54\">\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\"><strong>Bias and the danger of a single story<\/strong><\/h2>\n\n\n\n<p>We all have biases \u2013 opinions or beliefs about people or groups of people that influence&nbsp;our&nbsp;judgment and behaviour. We often seek out information that reaffirms these biases and ignore information that contradicts them.<\/p>\n\n\n\n<p>Examples of bias might be believing that all Neurodiverse people are good at maths, Black people are athletic, Women are emotional or Old people are forgetful.<\/p>\n\n\n\n<p>We are often not aware of our biases and it\u2019s important to challenge our assumptions and stereotypes as they can affect how we react to people, how friendly we are towards them, how much attention we give them and if we take action.<\/p>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><strong>Resources for reflection<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.ted.com\/talks\/chimamanda_ngozi_adichie_the_danger_of_a_single_story?language=en\">Chimamanda Adichie describes how the stories we hear about a person or group of people can alter how we view them<\/a>. If the stories we repeatedly hear only offer a \u2018single story\u2019 it affects our perception. Seek out a range of stories to challenge stereotypes and beliefs.<\/li>\n\n\n\n<li><a href=\"https:\/\/youtu.be\/jD8tjhVO1Tc\">Danish TV channel TV2 created an advert<\/a> to help people look at the whole person and not fall into simple stereotypes.<\/li>\n\n\n\n<li><a href=\"https:\/\/youtu.be\/Gv1aDEFlXq8\">Disability Sensitivity Training Video helps you \u2018Focus on the person, not on the disability\u2019<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/youtu.be\/79CrqQVoREQ\">Paralympian Dylan Alcott talks about Mainstreaming Disability<\/a> and the importance of not presenting one view of disability.<\/li>\n\n\n\n<li>National Autism Implementation Team <a href=\"https:\/\/www.youtube.com\/watch?reload=9&amp;v=P5yyL3Fnn8w\" target=\"_blank\" rel=\"noreferrer noopener\">video to raise awareness of intersectionality<\/a> and the importance of listening to someone\u2019s whole story.<\/li>\n\n\n\n<li>Helen Turnbull\u2019s TEDx talk on <a href=\"https:\/\/youtu.be\/zdV8OpXhl2g?si=jjaFe4__qNxhafdV\">Inclusion, Exclusion, Illusion and Collusion<\/a><\/li>\n\n\n\n<li>Melanie Funchess\u2019s TEDx Talk on <a href=\"https:\/\/youtu.be\/Fr8G7MtRNlk?si=n_feiUNSf9zVVSXf\">Implicit Bias \u2013 how it <\/a><a href=\"https:\/\/youtu.be\/Fr8G7MtRNlk?si=n_feiUNSf9zVVSXf\">effects us<\/a><a href=\"https:\/\/youtu.be\/Fr8G7MtRNlk?si=n_feiUNSf9zVVSXf\"> and how we push through<\/a><\/li>\n\n\n\n<li>Jay Smooth\u2019s TEDx Talk <a href=\"https:\/\/youtu.be\/MbdxeFcQtaU?si=iM0cIUiO1XF_HGak\">How I learned to stop worrying and love discussing race<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><strong>Examples of good practice<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"http:\/\/intranet.lothian.scot.nhs.uk\/StaffRoom\/StaffNetworks\/Pages\/LunchLearn.aspx\">NHS Lothian Staff Networks run&nbsp;Lunch &amp; Learn sessions<\/a> for all staff to learn more about a range of topics.<\/li>\n\n\n\n<li>\u2018Flip it to test it\u2019 \u2013 <a href=\"https:\/\/youtu.be\/Bq_xYSOZrgU\">Are you biased? I am \u2013 Ted Talk by Kristen Pressner<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.projectimplicit.net\/\">Project Implicit<\/a> is an international project studying attitudes, stereotypes and biases that influence perception, judgement and behaviour. You can test your own reactions to learn more about your own biases.<\/li>\n\n\n\n<li><a href=\"https:\/\/org.nhslothian.scot\/equality-human-rights\/impact-assessments\/\">Impact Assessments<\/a> \u2013 help you make data driven decisions about the impacts of any changes to your service.<\/li>\n\n\n\n<li>NHS Lothian commissioned research to uncover their <a href=\"https:\/\/org.nhslothian.scot\/aboutus\/atlantic-slavery-and-the-royal-infirmary-of-edinburgh\/\">historical connection to slavery<\/a> and ensure stories from a wide range of people were told.<\/li>\n\n\n\n<li>There are a number of toolkits that help with \u2018framing\u2019 \u2013 how you describe your service and patients \u2013 for example:\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.health.org.uk\/publications\/how-to-talk-about-the-building-blocks-of-health\">How to talk about the building blocks of health<\/a> \u2013 The Health Foundation<\/li>\n\n\n\n<li><a href=\"https:\/\/communityjustice.scot\/community-justice\/resources\/communications-toolbox\/framing-toolkit\/\">Framing toolkit and image library by Community Justice Scotland<\/a><\/li>\n\n\n\n<li><a style=\"background-color: rgb(243, 238, 235);\" href=\"https:\/\/ageing-better.org.uk\/news\/age-positive-image-library-launched\">Age Positive Image library \u2013 Centre for better ageing<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/eachandeverychild.co.uk\/resources\/toolkit\/\">Framing toolkit for Care Experienced children \u2013 Each and Every Child<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div><\/div>\n<\/div><\/div>\n\n<\/div>\n\n<div class=\"gb-container gb-container-8492fc0f\">\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\"><strong>Microaggressions<\/strong><\/h2>\n\n\n\n<p>Microaggressions are everyday actions that communicate hostile, derogatory or negative messages towards a person or a group, based on an aspect of their identity. Repetitive instances of microaggressions (whether intentional or not \u2013 it\u2019s the impact that matters, not the intent) can amount to unlawful harassment in breach of the Equality Act 2010.<\/p>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><strong>Resources for reflection<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/youtu.be\/nQ9l7y4UuxY\">Fusion Comedy created a film<\/a> that uses the analogy of mosquito bites to explain the impact of microaggressions.<\/li>\n\n\n\n<li><a href=\"https:\/\/www.lbbonline.com\/news\/lbb-film-club-all-the-little-things\">Little Black Book Film club created a film \u2018All the little things\u2019<\/a> to show daily microaggressions in the workplace.<\/li>\n\n\n\n<li><a href=\"https:\/\/youtu.be\/mE81rarE9-o\">Juliet Hall describes microaggressions in every day life.<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.bbc.co.uk\/bitesize\/articles\/zs9n2v4\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>John Amaechi<\/strong><strong> talks about the difference between being Not-racist and being Anti-Racist<\/strong><\/a><\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><strong>Examples of good practice<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/leadingtochange.scot\/allyship-hub\/\">The Allyship Hub<\/a> helps people \u2018actively supporting and advocating for marginalised groups. Allies recognise where power is held within a system and work in solidarity and partnership with marginalised groups to amplify, empower and help drive change\u2019.<\/li>\n\n\n\n<li>Loretta J. Ross explains \u2018call in culture\u2019 in her TED talk <a href=\"http:\/\/www.ted.com\/talks\/loretta_j_ross_don_t_call_people_out_call_them_in\">\u2018Don&#8217;t call people out &#8212; call them in\u2019<\/a> and shares strategies for having challenging conversations<\/li>\n\n\n\n<li>Barack Obama takes on &#8216;woke&#8217; call-out culture <a href=\"http:\/\/www.youtube.com\/watch?v=qaHLd8de6nM\">&#8216;That&#8217;s not activism&#8217;<\/a> by explaining \u2018If all you&#8217;re doing is casting stones, you are probably not going to get that far&#8217;<\/li>\n\n\n\n<li>Melinda Epler shares a TED talk on <a href=\"https:\/\/youtu.be\/k12j-E1LsUU\">3 ways to be a better ally in the workplace<\/a>.<\/li>\n\n\n\n<li>NES Equality, Diversity and Human Rights Team, introduces <a href=\"https:\/\/learn.nes.nhs.scot\/27887\">an anti-racist approach<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n<\/div><\/div>\n\n<\/div>\n\n<div class=\"gb-container gb-container-2d9a2b25\">\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">Reasonable adjustments<\/h2>\n\n\n\n<p>The Equality and Human Rights Commission states that \u201cEquality law recognises that bringing about equality for disabled people may mean changing the way in which employment is structured, the removal of physical barriers and\/or providing extra support for a disabled worker.<\/p>\n\n\n\n<p>This is the duty to make reasonable adjustments.<\/p>\n\n\n\n<p>The duty to make reasonable adjustments aims to make sure that, as far as is reasonable,&nbsp;a disabled&nbsp;worker has the same access to everything that is involved in doing and keeping a job as a non-disabled person.<\/p>\n\n\n\n<p>When the duty arises, you are under a positive and proactive duty to take steps to remove or reduce or prevent the obstacles a disabled worker or job applicant faces.<\/p>\n\n\n\n<p>You only have to make adjustments where you are aware \u2013 or should reasonably be aware \u2013 that a worker has a disability.\u201d<\/p>\n\n\n\n<p>Many of the adjustments will not be expensive, and you are not required to do more than what is reasonable for you to do. Different people will need different changes, even if they appear to have similar impairments.\u2019<\/p>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><strong>Resources for reflection<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.equalityhumanrights.com\/guidance\/business\/employing-people-workplace-adjustments\">Commission for Equality and Human Rights<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/learn.nes.nhs.scot\/75436\">NES have created a video explaining the privilege bubble<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><strong>Examples of good practice<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The Cultural Awareness Hub created a series of films about good practice in maternity wards \u2013 <a href=\"https:\/\/eelga.pagetiger.com\/cultural-awareness-hub\/cultural-awareness-videos\">It\u2019s OK to ask<\/a>.<\/li>\n\n\n\n<li>The screening team and Healthy respect teams have created inclusive websites to share information &#8211; <a href=\"https:\/\/services.nhslothian.scot\/healthscreening\/\">Inclusive information for screening<\/a>, <a href=\"https:\/\/www.healthyrespect.co.uk\/etu\/\">Inclusive information for sexual health<\/a><\/li>\n\n\n\n<li>NHS Lothian provides <a href=\"https:\/\/www.nhslothian.scot\/YourRights\/TICS\/\">Translation, Interpretation and Communication Support<\/a> for people who need information in a range of formats and languages. The NHS website can be translated using the option at the top of the screen.<\/li>\n\n\n\n<li>NES has an <a href=\"https:\/\/learn.nes.nhs.scot\/75447\">Equality and Diversity zone<\/a> with a range of information including support address some of the spiritual and religious needs of people, improving communication and being aware of bias in interviews.<\/li>\n\n\n\n<li>NHS Lothian has a Local Access Policy \u2013 if a patient of carer informs us of an <a href=\"http:\/\/intranet.lothian.scot.nhs.uk\/Directory\/WaitingTimes\/ScheduledCare\/SOP\/Offers\/AdditionalSupportNeeds\/Pages\/default.aspx\">Additional Support Need<\/a> that may prevent them from accepting an appointment there is information on the intranet on how to support them.<\/li>\n\n\n\n<li>National Autism Implementation team create a guide for professionals <a href=\"https:\/\/www.thirdspace.scot\/wp-content\/uploads\/2024\/03\/Beyond-Accommodations-Supporting-Autistic-Health-Professionals.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Beyond Accommodations: Supporting Autistic Health Professionals<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/differentminds.scot\/get-involved\/health-practitioner-resources\/\">Different Minds created an ebook, made by autistic people with information and advice for health professionals.<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n<\/div><\/div>\n\n<\/div>\n\n<div class=\"gb-container gb-container-72cb93ac\">\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\"><strong>Working culture<\/strong><\/h2>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><strong>Resources for reflection<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.gov.scot\/publications\/improving-wellbeing-working-cultures-2\/pages\/4\/\">Improving wellbeing and working cultures<\/a> is a policy from the Scottish Government that sets out their vision to enhance working cultures across our health, social care and social work workforce, through focusing on wellbeing, leadership and equality.<\/li>\n\n\n\n<li>Amy Edmonson talks about <a href=\"https:\/\/youtu.be\/eP6guvRt0U0\">the importance of psychological safety at work<\/a> &#8211; the idea that the workplace is safe for speaking up \u2013 for ideas, concerns and even mistakes.<\/li>\n<\/ul>\n<\/div><\/div>\n<\/div><\/div>\n\n<\/div>","protected":false},"excerpt":{"rendered":"<p>The Equality Act 2010 provides us all with protection from discrimination connected to one or more protected characteristics. It states that we must reduce discrimination or disadvantage, advance equality of<\/p>\n","protected":false},"author":27,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/widewidth.php","meta":{"_searchwp_excluded":"","footnotes":""},"categories":[],"class_list":["post-670","page","type-page","status-publish","hentry"],"rttpg_featured_image_url":null,"rttpg_author":{"display_name":"scottsamson","author_link":"https:\/\/staff.nhslothian.scot\/ehre\/author\/scottsamson\/"},"rttpg_comment":0,"rttpg_category":false,"rttpg_excerpt":"The Equality Act 2010 provides us all with protection from discrimination connected to one or more protected characteristics. It states that we must reduce discrimination or disadvantage, advance equality of","_links":{"self":[{"href":"https:\/\/staff.nhslothian.scot\/ehre\/wp-json\/wp\/v2\/pages\/670","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staff.nhslothian.scot\/ehre\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/staff.nhslothian.scot\/ehre\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/staff.nhslothian.scot\/ehre\/wp-json\/wp\/v2\/users\/27"}],"replies":[{"embeddable":true,"href":"https:\/\/staff.nhslothian.scot\/ehre\/wp-json\/wp\/v2\/comments?post=670"}],"version-history":[{"count":8,"href":"https:\/\/staff.nhslothian.scot\/ehre\/wp-json\/wp\/v2\/pages\/670\/revisions"}],"predecessor-version":[{"id":686,"href":"https:\/\/staff.nhslothian.scot\/ehre\/wp-json\/wp\/v2\/pages\/670\/revisions\/686"}],"wp:attachment":[{"href":"https:\/\/staff.nhslothian.scot\/ehre\/wp-json\/wp\/v2\/media?parent=670"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/staff.nhslothian.scot\/ehre\/wp-json\/wp\/v2\/categories?post=670"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}