{"id":359,"date":"2025-08-11T15:57:00","date_gmt":"2025-08-11T14:57:00","guid":{"rendered":"https:\/\/staff.nhslothian.scot\/induction\/?page_id=359"},"modified":"2025-08-11T16:52:59","modified_gmt":"2025-08-11T15:52:59","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/staff.nhslothian.scot\/induction\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\n<p>Welcome to NHS Lothian\u2019s Corporate Induction information hub. Below you&#8217;ll find answers to common questions about your induction, including timetables, training sessions, and support.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Getting Started<\/h2>\n\n\n\n<div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item no-js\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"true\" data-scroll=\"false\" data-scroll-offset=\"0\"><h2 id=\"at-3590\" class=\"c-accordion__title js-accordion-controller\" role=\"button\"><strong><strong>I haven\u2019t received my induction instructions \u2013 what should I do?<\/strong><\/strong><\/h2><div id=\"ac-3590\" class=\"c-accordion__content\">\n<p>If you\u2019ve started your role but haven\u2019t received your induction details:<\/p>\n\n\n\n<p>If neither of you have received anything, please get in touch with the induction team. We\u2019ll check your booking and send the appropriate information..<\/p>\n\n\n\n<p><strong>Contact your Line Manager first<\/strong>, as they receive the same email at the time of booking.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item no-js\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"true\" data-scroll=\"false\" data-scroll-offset=\"0\"><h2 id=\"at-3591\" class=\"c-accordion__title js-accordion-controller\" role=\"button\"><strong>Where can I find general information and timetables?<\/strong><\/h2><div id=\"ac-3591\" class=\"c-accordion__content\">\n<p class=\"has-accent-colour-color has-text-color has-link-color wp-elements-535b884795da26aece1cd9a6e399a7d5\">Please look at all the other tabs on this Induction Internet Site for the most up to date information.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item no-js\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"true\" data-scroll=\"false\" data-scroll-offset=\"0\"><h2 id=\"at-35913\" class=\"c-accordion__title js-accordion-controller\" role=\"button\"><strong>Computer space at CBC<\/strong><\/h2><div id=\"ac-35913\" class=\"c-accordion__content\">\n<p>There is no computer space available at Comely Bank. If you have issues with access to equipment to allow you to attend Corporate Induction, please reach out to your line manager so they can find you suitable space and equipment. <\/p>\n<\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\" \/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Clinical Induction &amp; Training Sessions<\/strong><\/h2>\n\n\n\n<div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item no-js\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"true\" data-scroll=\"false\" data-scroll-offset=\"0\"><h2 id=\"at-35912\" class=\"c-accordion__title js-accordion-controller\" role=\"button\"><strong>Adult Nurse Induction<\/strong><\/h2><div id=\"ac-35912\" class=\"c-accordion__content\">\n<ul class=\"wp-block-list\">\n<li>Full-day sessions held at&nbsp;<strong>Western General Hospital (WGH)<\/strong>&nbsp;or&nbsp;<strong>Comely Bank Centre (CBC)<\/strong><\/li>\n\n\n\n<li>Confirmation email sent automatically once booked<br>\ud83d\udce7&nbsp;<strong><a href=\"mailto:loth.ClinicalInductionRNRM@nhslothian.scot.nhs.uk\" target=\"_blank\" rel=\"noreferrer noopener\">loth.ClinicalInductionRNRM@nhslothian.scot.nhs.uk<\/a><\/strong><\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item no-js\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"true\" data-scroll=\"false\" data-scroll-offset=\"0\"><h2 id=\"at-35911\" class=\"c-accordion__title js-accordion-controller\" role=\"button\"><strong>Healthcare Support Workers (HCSW)<\/strong><\/h2><div id=\"ac-35911\" class=\"c-accordion__content\">\n<ul class=\"wp-block-list\">\n<li>Full-day sessions at&nbsp;<strong>CBC<\/strong><\/li>\n\n\n\n<li>Confirmation email sent automatically once booked<br>\ud83d\udce7&nbsp;<strong><a href=\"mailto:loth.clinicalinductionhcsw@nhs.scot\" target=\"_blank\" rel=\"noreferrer noopener\">loth.clinicalinductionhcsw@nhs.scot<\/a><\/strong><\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item no-js\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"true\" data-scroll=\"false\" data-scroll-offset=\"0\"><h2 id=\"at-35910\" class=\"c-accordion__title js-accordion-controller\" role=\"button\"><strong>TrakCare Training<\/strong><\/h2><div id=\"ac-35910\" class=\"c-accordion__content\"><\/div><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>For&nbsp;<strong>acute ward-based nurses<\/strong><\/li>\n\n\n\n<li>Held on&nbsp;<strong>Fridays<\/strong>; details sent on&nbsp;<strong>Wednesday<\/strong>&nbsp;of induction week<\/li>\n\n\n\n<li>If not included, your&nbsp;<strong>Line Manager<\/strong>&nbsp;must book separately with eHealth<br>\ud83d\udce7&nbsp;loth.<a href=\"mailto:loth.ehealthtrainingteam@nhslothian.scot.nhs.uk\" target=\"_blank\" rel=\"noreferrer noopener\">loth.ehealthtrainingteam@nhslothian.scot.nhs.uk<\/a><\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\" \/>\n\n\n\n<h2 class=\"wp-block-heading\">&nbsp;<strong>Turas Learn &amp; Online Learning Support<\/strong><\/h2>\n\n\n\n<div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item no-js\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"true\" data-scroll=\"false\" data-scroll-offset=\"0\"><h2 id=\"at-3592\" class=\"c-accordion__title js-accordion-controller\" role=\"button\"><strong>Setting Up Turas Learn<\/strong><\/h2><div id=\"ac-3592\" class=\"c-accordion__content\">\n<p>After your online induction session, if you need help accessing or navigating Turas Learn:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Start with the&nbsp;<strong>How-To Guides<\/strong>&nbsp;available here:<br>\ud83d\udd17 Forms and Guides \u2013 Induction (nhslothian.scot)<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item no-js\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"true\" data-scroll=\"false\" data-scroll-offset=\"0\"><h2 id=\"at-3593\" class=\"c-accordion__title js-accordion-controller\" role=\"button\"><strong>Compliance &amp; Module Queries<\/strong><\/h2><div id=\"ac-3593\" class=\"c-accordion__content\">\n<p>If you have questions about which mandatory modules to complete or whether you&#8217;re compliant:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Please speak to your&nbsp;<strong>Line Manager<\/strong>, who will guide you through the requirements.<\/li>\n\n\n\n<li>If you are a&nbsp;<strong>Staff Bank<\/strong>&nbsp;member, contact the&nbsp;<strong>Staff Bank team<\/strong>&nbsp;for support.<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item no-js\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"true\" data-scroll=\"false\" data-scroll-offset=\"0\"><h2 id=\"at-3594\" class=\"c-accordion__title js-accordion-controller\" role=\"button\"><strong>Turas Learn Login Details<\/strong><\/h2><div id=\"ac-3594\" class=\"c-accordion__content\">\n<p>Your Turas Learn login information will be emailed to you between&nbsp;<strong>11:00\u201311:30am<\/strong>&nbsp;on the morning of your induction.<br>Please follow the instructions provided and refer to the Corporate Induction SOP for guidance.<\/p>\n<\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\" \/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Uniforms, ID Badges &amp; Other Requirements<\/strong><\/h2>\n\n\n\n<div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item no-js\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"true\" data-scroll=\"false\" data-scroll-offset=\"0\"><h2 id=\"at-3595\" class=\"c-accordion__title js-accordion-controller\" role=\"button\"><strong>Uniforms<\/strong><\/h2><div id=\"ac-3595\" class=\"c-accordion__content\">\n<p>If your role requires a uniform, your&nbsp;<strong>Line Manager<\/strong>&nbsp;will advise on:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>What to wear during induction<\/li>\n\n\n\n<li>When and how to collect your uniform<\/li>\n\n\n\n<li>Any temporary arrangements if your uniform is not yet available<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item no-js\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"true\" data-scroll=\"false\" data-scroll-offset=\"0\"><h2 id=\"at-3596\" class=\"c-accordion__title js-accordion-controller\" role=\"button\"><strong>ID Badges<\/strong><\/h2><div id=\"ac-3596\" class=\"c-accordion__content\">\n<p>Your NHS Lothian ID badge will be arranged by your department. If you haven\u2019t received information about this:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Please speak to your&nbsp;<strong>Line Manager<\/strong>&nbsp;for guidance<\/li>\n\n\n\n<li>Some departments may issue badges during induction; others may do so separately<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item no-js\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"true\" data-scroll=\"false\" data-scroll-offset=\"0\"><h2 id=\"at-3597\" class=\"c-accordion__title js-accordion-controller\" role=\"button\"><strong>Other Role-Specific Requirements<\/strong><\/h2><div id=\"ac-3597\" class=\"c-accordion__content\">\n<p>Any additional requirements outside of core mandatory eLearning, such as vaccinations, access to clinical systems, or department-specific training, will be coordinated by your&nbsp;<strong>Line Manager<\/strong>&nbsp;or relevant team.<\/p>\n<\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-wide\" \/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Changes &amp; Communication<\/strong><\/h2>\n\n\n\n<div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item no-js\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"true\" data-scroll=\"false\" data-scroll-offset=\"0\"><h2 id=\"at-3599\" class=\"c-accordion__title js-accordion-controller\" role=\"button\"><strong>Rescheduling Your Induction<\/strong><\/h2><div id=\"ac-3599\" class=\"c-accordion__content\">\n<ul class=\"wp-block-list\">\n<li>If booked by the&nbsp;<strong>GR Team<\/strong>, they will manage changes<\/li>\n\n\n\n<li>If booked by the&nbsp;<strong>SB Team<\/strong>, they will coordinate rescheduling<\/li>\n\n\n\n<li>If booked by your&nbsp;<strong>Line Manager<\/strong>, they will handle updates<br>We\u2019ll copy the relevant contact into our reply to support the process.<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-pb-accordion-item c-accordion__item js-accordion-item no-js\" data-initially-open=\"false\" data-click-to-close=\"true\" data-auto-close=\"true\" data-scroll=\"false\" data-scroll-offset=\"0\"><h2 id=\"at-3598\" class=\"c-accordion__title js-accordion-controller\" role=\"button\"><strong>Reminder Emails<\/strong><\/h2><div id=\"ac-3598\" class=\"c-accordion__content\">\n<p>You\u2019ll receive a reminder email on the&nbsp;<strong>Thursday before<\/strong>&nbsp;your induction. Please check your inbox and junk folder.<\/p>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Welcome to NHS Lothian&rsquo;s Corporate Induction information hub. Below you&rsquo;ll find answers to common questions about your induction, including timetables, training sessions, and support. Getting Started Clinical Induction &amp; Training<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/widewidth.php","meta":{"_searchwp_excluded":"","footnotes":""},"categories":[],"class_list":["post-359","page","type-page","status-publish","hentry"],"rttpg_featured_image_url":null,"rttpg_author":{"display_name":"stephenharris","author_link":"https:\/\/staff.nhslothian.scot\/induction\/author\/stephenharris\/"},"rttpg_comment":0,"rttpg_category":false,"rttpg_excerpt":"Welcome to NHS Lothian&rsquo;s Corporate Induction information hub. Below you&rsquo;ll find answers to common questions about your induction, including timetables, training sessions, and support. 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