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AHP Practice Education NHS Lothian | Staff

Healthcare Support Workers (HCSW)

Information and resources for band 2 – 4 AHP HCSWs.

HCSW resources

Support Worker Central (NES)

NHS Education for Scotland (NES) has developed the Support Worker Central site.

The site supports role development and learning and development of nursing, midwifery and allied health professions support workers in Scotland working across all care settings.

The site also provides a “one stop shop” for information for HCSWs.  This includes:

  • Induction standards and codes
  • HCSW Learning Framework
  • Career Pathways and Qualifications
  • Events, networks and newsletters
  • Learning resources
  • Information for managers and educators

Admin and IT Learning Resources

Microsoft 365 Skills Hub

Admin and IT Learning Resources

Microsoft 365 Skills Hub:

Available to all NHS Scotland staff, the M365 Skills Hub hosts a range of guided learning modules for all Microsoft applications.

Here are a few of our favourites:

Join some teams:

There are a range of MS Teams that offer ongoing Admin and IT training, learning opportunities and areas for questions. There will be more than those below, but these are some we are aware of:

  • Knowledge Information and Data (KIND) Learning Network – An inclusive and supportive community of practice for staff across the knowledge, information, and data workforce. It exists to further the leading role of the community in the digital transformation of health and care by supporting learning, sharing of best practice, and developing interdisciplinary collaborations.

Educational Developments

A range of educational programmes exist for AHP support workers. We are working with local partners in NHS Lothian to explore exciting opportunities for HCSWs and will provide more detail as soon as possible.

Development & Education Framework for Level 2-4 NMAHP HCSWs

Click here to access the framework. 

Please see below for a recording of an introductory session hosted by NHS Education for Scotland:

Launch event Development and Education Framework for Level 2-4 NMAHP HCSWs - 23 Feb 2023
Finlayson, Amy

NES have also compiled a list of FAQs that were covered.

Online Learning Week 2023: A free health and social care learning resource for Scotland’s Support Workforce

Screengrab of list of online video thumbnails

This playlist of around 20 video edits features the best seminars from Online Learning Week and is an easily accessible learning resource for our Support Workforce, i.e. practitioners in business and administration and estates and facilities roles as well as clinical support workforce colleagues in nursing, midwifery, and the allied health professions.”

“This year’s Online Learning Week is themed around the five workforce pillars of Scotland’s National Workforce Strategy for Health and Social Care; Plan, Attract, Train, Employ and Nurture.

Watch the keynote speaker Professor Jason Leitch, Scotland’s National Clinical Director, and view videos from colleagues on topics such as:

  • Developing a person-centred culture
  • Delegation
  • How to have better conversations
  • Tame your “advice monster”

– NHS Education for Scotland